Fly free no more – Southwest starts charging for bags

$35 for first bag, $45 for the second one, starting this week By James R. Hood…

First FTC ROSCA case challenges bogus BOGO and “free” claims

It’s called ROSCA – the Restore Online Shoppers’ Confidence Act – and it prohibits marketers from…

Free means free, says the FTC

You can swim freestyle.  You can work freelance.  And there are those among us who still…

The Patient Expected a Free Checkup. The Bill Was $1,430.

Carmen Aiken of Chicago made an appointment for an annual physical exam in July 2023, planning…

Company to pay $22 million for offering “free” credit scores that turned out to be not so free

We’ve brought law enforcement actions – dozens of ‘em. We’ve held workshops, issued reports, and sent…

Free vulnerability scanning for your business

You know the importance of strong cybersecurity, but have you heard about free vulnerability testing? As…

American Airlines announces free Wi-Fi service for loyalty program members

Its the latest carrier to use the internet as a perk By Mark Huffman of ConsumerAffairs…